Grievances and Appeals for Section 8 Participants

A Section 8 participant may be entitled to a hearing before a Hearing Officer to appeal a proposed termination of their assistance, a determination of their income or rent share, a denial of residual tenancy, a determination of unit size or a denial of a reasonable accommodation request. 

Hearing requests must be submitted in writing within twenty days of Boston Housing Authority’s decision. The Grievances and Appeals Administrator will schedule a hearing as promptly as possible. Notice of the hearing will be sent at least 14 days in advance to the address provided in the hearing request or, if none is provided, to the last address reported to BHA.

Hearing requests may be submitted

By mail to:

Boston Housing Authority
Department of Grievances and Appeals
52 Chauncy Street
9th Floor
Boston MA 02111

By fax to (617) 988-4301

By email 

A participant who is uncertain whether he or she is entitled to an informal hearing or has any questions regarding the appeal procedure should email or call (617) 988-4579 (TTY: (800) 545-1833 ext. 420). 


Section 8 Termination Grievance FAQs


Hearing Request Form for Section 8 participants

Policy and Regulations for Section 8 Participant Appeals

BHA Administrative Plan for Section 8 Programs

Code of Federal Regulations (for tenant-based programs)

Code of Federal Regulations (for project-based programs)

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