Important Language Access Information

As a federally funded agency, BHA must comply with the Limited English Proficiency (LEP) Policy and below are a few resources to help you better serve your limited English speaking clients while complying with the LEP Policy. 

• Language ID Card

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• Interpreter Service Available Logo

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• Language Advisory (Blank) - PDF | Word

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• FAQ on Processing BHA Interpreter Requests
• Boston Housing Authority Limited English Proficiency (LEP) Policy

If you need a quick refresher on Language Access feel free to view our PowerPoint presentation.

Should you have any questions feel free to email or call the Language Access Team at any of the following extensions: 4031, 4032, 4033.