Chapter - 1 : Introduction
Chapter - 2 : Federal, State, and Local Statutes
Chapter - 3 : Confidentiality and Non-Retaliation Policy
Chapter - 4 : Identifying a Civil Rights Incident
Chapter - 5 : Zero Tolerance Policy for Civil Rights Violations
Chapter - 6 : Civil Rights Hotline
Chapter - 7 : Response Procedures
Chapter - 8 : Non-Resident Offenders
Chapter - 9 : Records
Chapter - 10 : Graffiti Removal
Chapter - 11 : Community Outreach
Chapter - 12 : BHA Public Safety Partnership
Chapter - 13 : Civil Rights Transfer Requests
Chapter - 14 : Training and Implementation
Chapter - 15 : Important Phone Numbers
